Our virus-removal experts are specially trained in the removal of viruses, trojans and malware - we can remove any infection without resorting to re-installation of your operating system (a technique that some other "experts" use), so you won't have to re-install your applications or files.
If your computer is behaving strangely, certain programs won't work, and the internet keeps showing you pages you didn't ask for, you may well have malware.
If you think you may have a virus or malware on your computer, you should first run a full anti-virus check - if you don't have an anti-virus on your machine, or the anti-virus refuses to work, contact us immediately.
If the problems persist, it may be that you have malware not detected by your anti-virus software. If this happens, book an appointment with us to have it removed.
Ignoring a virus on your computer is extremely dangerous - apart from the possibility of anything you type in to the computer (including credit card and bank details) being forwarded to criminals, some viruses destroy your files, making them unrecoverable.
We can perform virus removal either on-site or from our workshop - so you have a choice of having one of our virus-removal experts come to you at your convenience, or bringing it into our workshop for a fixed-price removal.
If you have more than one computer that requires virus removal, it may be more cost-effective to book an on-site appointment, as often more than one computer can be worked upon at the same time. The fixed price for workshop appointments is per computer.
Note: Worskhop-based services are only available until 30 September 2016
On-site virus removal:
First 30 minutes (or part thereof)
Each additional 30 minutes (or part thereof)
Workshop virus removal (by appointment only):
£ 50.00 per computer
VAT is charged at the prevailing rate in addition to the amounts shown above.
For details of accepted methods of payment, please see our payment methods page.
Book a virus-removal appointment now
020 3239 9484
Appointments are made on a first-come first-served basis. Although we always endeavour to provide an appointment at the requested date and time, during busy periods it might not always be possible to do so.
Please note that our engineers often visit customers on-site, so the workshop is not always manned. In order to avoid disappointment, please ensure that you make an appointment prior to turning up. Appointment times are in 15 minute slots, so please let us know if you think you will be early or late.
If you are unable to make an appointment you have previously arranged, please contact us as soon as possible after you become aware you cannot make the appointment. Please note that a cancellation charge will apply if an appointment is cancelled less than 2 hours prior to the appointment time.
For full terms and conditions of our services, please see our terms and conditions page.